1. General Information
This website is operated by PT. Biru Langit Bajo (Blue Sky Trip), based in Labuan Bajo, Indonesia. We respect your privacy and are committed to protecting your personal data.
2. What Data We Collect
Information you provide (e.g. name, email, WhatsApp number, booking details).Technical information (e.g. IP address, browser type, pages visited). Communication data (when you contact us via WhatsApp, email, or form).
3. How We Use Your Data
To process bookings and inquiries.To provide customer service and trip updates.To improve our website and services.To comply with legal obligations.4. Third-Party Services
We may use trusted service providers (e.g. web hosting, analytics tools, payment partners). These providers are bound by data protection agreements.
5. Cookies & Analytics
This website may use cookies and analytics tools (e.g. Google Analytics) to improve user experience. You can disable cookies in your browser settings.6. Data Storage
Your data is stored securely. We keep it only as long as necessary for bookings, legal obligations, or business purposes.
7. Your Rights
You can request access, correction, or deletion of your personal data by contacting us: hello@blueskytripid.com
1. Company Information
All trips are organized by PT. Biru Langit Bajo (Blue Sky Trip), Labuan Bajo, Indonesia.
2. Bookings & Payments
A deposit may be required to secure your booking. Full payment must be completed before departure. Payments are non-refundable unless otherwise stated in writing.
3. Inclusions & Exclusions
Inclusions and exclusions are listed on each trip description (e.g. meals, gear, park fees, etc.). Entrance fees to Komodo National Park are usually excluded unless specified.
4. Responsibilities
Guests are responsible for providing accurate information when booking.Guests must follow safety instructions from guides and crew. PT. Biru Langit Bajo is not liable for personal injury, loss, or damage caused by negligence, weather, or force majeure.
5. Insurance
Travel and medical insurance are not included. We strongly recommend all guests have personal travel insurance covering medical treatment, evacuation, and trip cancellation.
6. Changes & Cancellations
Itineraries may change due to weather, sea conditions, or operational reasons. We reserve the right to cancel or modify trips for safety reasons.
7. Governing Law
These terms are governed by the laws of Indonesia. Any disputes will be subject to the jurisdiction of Indonesian courts.